About our Survey
Our physicians and advanced practice clinicians (CRNPs and PA-Cs) are among the nation's best. That's why we show you patient satisfaction ratings and comments so you can read about and get to know our providers through the eyes of their patients.
To ensure our ratings and comments come only from verified patients, we work with NRC Health, a third-party organization. NRC Health sends patient satisfaction surveys on LVPG's behalf following an office visit or procedure. They ask patients about their impression of the health care provider and the doctor's or advanced practice clinician's communication skills.
What is included in the star rating?
Star ratings are based on a scale of 1-5 stars, 5 being the best. The rating includes responses to these provider-related questions:
- Physician Communication Questions
- Did this provider give you easy to understand information about your health questions and concerns?
- Did this provider listen carefully to you?
- Did this provider seem to know your medical history?
- Did you trust this provider with your care?
- Overall Provider Rating Question
- Using any number from 0 to 10, where 0 is the worst provider possible and 10 is the best provider possible, what number would you use to rate this provider?
Why don't all doctors or advanced practice clinicians have a rating?
In order to have enough data to measure and compare, a health care provider must have at least 30 completed patient satisfaction surveys. Surveys are included for a period of 12 months from submission.
Comments
"Friendly and caring staff"
"This was my first contact with Darya Rybac and I was pleased with the experience."
"Yes, I just like to say Darya was very, very knowledgeable and she knew exactly what my problems were previously and, and I, you know, dealt with everything that I needed to have dealt with and she just knew what the doctor would want her to do and she was, she was very good and I liked her very much I think she's very qualified and very knowledgeable and I was glad to have her take care of me."