When you are visiting Lehigh Valley Hospital (LVH)–Muhlenberg, either as a patient or visitor, every employee is here to help you and ensure your time with us is comfortable. From the moment you arrive, we invite you to utilize our many services that will make your stay easier, including indoor patient shuttle service to help you get to your destination.
Our information desks are staffed by guest services representatives who will help you find the office or patient room you need. Please do not hesitate to ask any of our employees for help – we are here for you.
Visitation policies
Please visit our Patient and Visitor Information page for the most current policies about visitation and outpatient appointments at all LVHN locations.
Parking and valet
Free valet parking
North entrance, at the blue “H” in front of the hospital
Monday–Friday, 6 a.m. to 5 p.m.
Free and safe parking
Free parking is available for patients and visitors on the campus of LVH–Muhlenberg. Parking lots are located at:
- North entrance – Main hospital building (near blue “H”)
- South entrance – Directly in front of the Family Health Pavilion
- Emergency entrance – Adjacent to Emergency Room entrance
In addition, each medical office building on the campus has a parking lot.
Indoor patient shuttle
If you have trouble walking, we can take you where you need to go. An indoor patient shuttle is available Monday through Friday at LVH–Muhlenberg:
- On the first floor from 7 a.m. to 4:30 p.m.
- On the second floor from 7 a.m. to 4:30 p.m.
Information desk
If you have questions or need help finding your way, please stop by an information desk:
- Main entrance lobby (North entrance, near blue “H”) – staffed 4:30 a.m. to 9:30 p.m., Monday through Friday, and 6 a.m. to 9:30 p.m. on weekends
- Family Health Pavilion (South entrance) – staffed 24/7
Please use the South entrance for these services:
- Family Birth and Newborn Center
- Inpatient Rehabilitation Center
- Dental
- Neonatal Intensive Care Unit (NICU)
At our information desk, we will give you clear directions to your patient care destination. If you’re a visitor, we will provide your loved one’s room number and how to get there. If you get lost along the way, ask any LVHN employee for help. They are happy to help you.
Dining
While you are visiting your loved one, LVH–Muhlenberg offers several dining options for your convenience.
Cafeteria
Visit our cafeteria just off the main hospital entrance for breakfast, lunch and dinner. Enjoy home-style foods, soups, salads, deli items and freshly baked desserts, along with a range of ethnic selections. Takeout items are available throughout the day.
- Daily: 6:30 a.m.-7 p.m.
Family Health Pavilion Café
Located at the south entrance of Lehigh Valley Hospital–Muhlenberg, the Family Health Pavilion café offers grab-and-go items in a casual setting.
At-your-request dining service
Between 7 a.m. and 7 p.m., patients and visitors can order from a restaurant-style menu in the comfort of their hospital room. Patients’ dietary restrictions will be taken into account when the meal is ordered and prepared. To place an order, call 484-884-3663 (FOOD). Your meal will arrive within 60 minutes.
Gift shop
Gifts, snacks, newspapers, cards, balloons, flower and plants are available in our two gift shops. Patients may order magazines, newspapers and other gift shop items by calling patient room service at 484-884-2299.
- Camille Gift Shop – North entrance of LVH–Muhlenberg, first floor
- Grace Gift Shop – South entrance of LVH–Muhlenberg, first floor
Send flowers
If you would like to send flowers or balloons to a loved one at LVH–Muhlenberg, one of our gift shop volunteers will gladly take your order over the phone. They can assist you with choosing the perfect arrangement and have it delivered to the patient's room. (If you need the room number, please call LVH–Muhlenberg information at 484-884-5846.)
Camille Gift Shop – first floor, LVH–Muhlenberg
484-884-2299
- Monday through Friday: 9 a.m.-6 p.m.
- Weekends: 10 a.m.-1 p.m.
Grace Gift Shop – South entrance, first floor, LVH–Muhlenberg
484-884-6730
- Monday through Friday: 9 a.m.-3 p.m.
- Weekends: As available
Visa and MasterCard are accepted.
Send a card
To send a personalized card to a loved one staying at LVH–Muhlenberg, please fill out our form, and your message will be printed onto the card you have chosen. It will be personally delivered to your friend or family member in their room. If you need the room number, please call LVH–Muhlenberg information at 484-884-5846.
Spiritual care
At LVH–Muhlenberg, we offer spiritual support and guidance if you need it through our pastoral care department. A chaplain can help you and your family identify the sources of your fears and find strength through your faith, other meaningful value systems or spiritual resources from the community.
If you would like to speak with a chaplain, please call the paging operator at 610-402-8999 and ask for the chaplain on call. You also can ask your nurse to page us.
Chapels and meditation areas
We offer a quiet places to meditate or pray at each of our sites. Chapels also can be used for worship services or small group gatherings. You may add people to the prayer list kept in the prayer book at each chapel.
Our chapel and meditation room locations at LVH–Muhlenberg:
- First floor: Banko Gallo Racz Memorial Chapel
- South tower, third floor: Meditation room
Internet access
Wi-Fi: To help you stay connected to family, friends and work, Lehigh Valley Health Network provides patients, guests and visitors with free wireless internet access (Wi-Fi). Free Wi-Fi is available at Lehigh Valley Hospital–Muhlenberg. To access Wi-Fi, you will be prompted to accept the terms of service. Your access will be active for 24 hours. Should you need access the next day, simply reaccept the terms of service. There is no charge for this service and no limit to the number of times you can register.