When you are visiting Lehigh Valley Hospital (LVH)–Schuylkill S. Jackson Street campus, either as a patient or visitor, every employee is here to help you and ensure your time with us is comfortable. From the moment you arrive, we invite you to utilize our services that will make your stay easier.
Our information desk is staffed by guest services representatives who will help you find the office or patient room you need. Please do not hesitate to ask any of our employees for help – we are here for you.
Visitation policies
Please visit our Patient and Visitor Information page for the most current policies about visitation and outpatient appointments at all LVHN locations.
Parking
Free safe parking
Free parking is available for patients and visitors in our main parking lot. Several Emergency Department parking spaces are also available along Mauch Chunk Street (PA Route 209).
Information desk
If you have questions or need help finding your way, please stop by the information desk.
At our information desk, we will give you clear directions to your patient care destination. If you’re a visitor, we will provide your loved one’s room number and how to get there. If you get lost along the way, ask any LVHN employee for help. We are happy to help you.
Dining
While you are visiting your loved one, LVH–Schuylkill S. Jackson Street campus offers dining options for your convenience:
Cafeteria
Visitors are invited to dine in the Jackson Street Café, located on the second floor. Enjoy home-style foods, soups, salads and deli along with a range of local favorites. Takeout items are available.
Spiritual Care
At LVH–Schuylkill S. Jackson Street, we offer spiritual support and guidance if you need it through our pastoral care department. A chaplain can help you and your family identify the sources of your fears and find strength through your faith, other meaningful value systems or spiritual resources from the community.
If you would like to speak with a chaplain, please call 570-621-4218 and ask for the chaplain on call. You also can ask your nurse to page us.
Chapel
We offer a quiet places to meditate or pray at each LVHN hospital site. Chapels also can be used for worship services or small group gatherings. You may add people to the prayer list kept in the prayer book at each chapel.
Chapel at LVH–Schuylkill S. Jackson Street campus:
- First floor, off of main lobby: The Reverend Philip Bendle Interfaith Chapel
The chapel is open to all patients, visitors and staff members 24 hours a day. To talk with a member of our Spiritual Care Team and/or to arrange for a Eucharistic Minister, please talk with our nursing staff or call 570-621-5849.
Internet access
Wi-Fi: To help you stay connected to family, friends and work, Lehigh Valley Health Network provides patients, guests and visitors with free wireless Internet access (Wi-Fi). Free Wi-Fi is available at Lehigh Valley Hospital–Schuylkill S. Jackson Street. To access Wi-Fi, you will be prompted to accept the terms of service. Your access will be active for 24 hours. Should you need access the next day, simply reaccept the terms of service. There is no charge for this service and no limit to the number of times you can register.