When someone is experiencing back pain – whether it’s acute or chronic – you want to get them to the right specialist, fast. The good news? The Advanced Spine Center at Lehigh Valley Health Network has board-certified doctors and clinicians trained in spine care with modalities including physiatry, pain management, chiropractic care, neurology and orthopedics.
The expansion of available doctors and clinicians ensures timely patient triage and scheduling, explains Anant Parikh, MD, Chief, Division of Pain Management, Lehigh Valley Orthopedic Institute.
“Doctors and clinicians in the system simply make a referral in Epic. Those outside the network call,” he says. “Our scheduling team then calls the individual directly to get them scheduled at a geographically convenient office based on an in-depth conversation about symptoms. This makes sure the experience is seamless and efficient for both doctors and clinicians, and patients.”
In terms of referrals, “the Advanced Spine Center takes away the unknown about where to direct patients when they have spinal complaints or imaging findings that may warrant further evaluation,” adds Chirag Kalola, MD, physiatrist with Lehigh Valley Orthopedic Institute. “Often, patients don’t need a surgeon right away. We’re here to help them navigate nonsurgical therapies, as well as coordinate care with our surgical colleagues when pain cannot be resolved through more conservative measures.”