LVHN Video Visits available
If you have respiratory symptoms or test positive for COVID-19 and need to see a doctor, Dr. Friel encourages video visits as your first option. “A video visit allows you to connect conveniently with a clinician without leaving your home. The clinician can assess your symptoms, determine whether treatment is needed and provide appropriate education while reducing the likelihood of exposing other patients and health care workers,” Dr. Friel says.
ExpressCARE Video Visits are available through MyLVHN to patients, age 3 years and older, who are in the state of Pennsylvania. You will need a MyLVHN account to use the video visit service. If you don’t have one, create one at MyLVHN.org or download the free app from Apple App Store or Google Play.
To schedule an ExpressCARE Video Visit:
- Log in to your MyLVHN account
- Select “Menu”
- Select “ExpressCARE Video Visit”
- Answer required questions to schedule appointment.
For step-by-step instructions on how to schedule your ExpressCARE Video Visit, go to:
ExpressCARE Video Visit Step by Step Instructions
You can also schedule video visits with your LVPG provider or specialist. To schedule an appointment with your clinician:
- Log in to your MyLVHN account
- Select “Main Menu”
- Select “Schedule an appointment or video visit”
- Choose “Office Video Visit”
LVHN also offers On Demand video visits, which gives you the option to either wait in line or schedule ahead. To get to that option, log in to MyLVHN and select “Schedule ExpressCARE Video Visit”, and choose the option to wait in line or schedule your visit.
If you have severe respiratory symptoms such as shortness of breath or trouble breathing, you should go to an emergency department.