Healthy You - Every Day

How LVHN is Providing Safe Care in Our Practices

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NOTE:  The following information was published June 10, 2020. For current COVID-19 information, visit LVHN.org/COVID-19.

Providing quality and compassionate health care has always been our mission at Lehigh Valley Health Network (LVHN). You can be confident that even during the coronavirus pandemic, that same level of care continues but with an added commitment – to provide you and your loved ones with safe care. At our Lehigh Valley Physician Group (LVPG) and Coordinated Health practices, we have implemented many safety precautions like screening everyone for COVID-19 symptoms and regularly cleaning our exam rooms after every use.

Now is the time to schedule your next appointment – whether that be virtual or in person, don’t put your health on hold. You can rest assured that we are taking every step possible to provide the safe care you deserve. Watch the video or read the transcript below to learn how we are delivering the care you trust in our LVPG and Coordinated Health practices.

At LVHN, we are committed to keeping you and your loved ones safe.

That’s why we are taking every step possible to provide safe care.

Here’s how we’re delivering the care you trust in our LVPG and Coordinated Health practices.

We guarantee same-day appointments virtually or in person.

We also screen patients and visitors for COVID-19 symptoms as they enter.

Patient arrival times are staggered, and waiting room seating is spaced to support social distancing. Everyone must wear a face mask.

At certain LVPG practices, you may be asked to call us and remain in your vehicle until it’s time to come in.

You also can check in virtually through the MyLVHN app.

Once inside, we’ll take you back to your exam room.

You’ll see how our team is cleaning and disinfecting all areas, and signs indicate that it’s been cleaned. Plus, our caregivers wear PPE every time you receive face-to-face care.

As your health partner, we are taking these extraordinary steps to protect you and deliver the safe care you deserve.

Download the MyLVHN app to access your personal health information and stay connected with your care team.

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