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NOTE: The following information was published July 2, 2020. For current COVID-19 information, visit LVHN.org/COVID-19
The coronavirus (COVID-19) pandemic has affected every aspect of our lives, none more so than those working on the front lines of this crisis – our health care heroes. Voices From the Front Lines is a series of interviews with Lehigh Valley Health Network (LVHN) health care providers who are working to care for patients who are ill with COVID-19, as well as those who are dedicated to helping prevent the spread of this virus.
Josalyn Boyles, PA-C, has been a physician assistant with Lehigh Valley Health Network for the last two years. She experienced a variety of disciplines working in hospital environments before deciding to become a physician assistant. Her strong interpersonal skills and deep empathy have helped her become a dedicated patient advocate.
What is every day like during the COVID-19 crisis?
In the beginning, the thought of being a provider during a pandemic was overwhelming. The influx of patients needing help had a steep incline. But our Assess and Test, and ExpressCARE teams are awesome and met the demand our Lehigh Valley community needed.
How has this experience changed you, professionally or personally?
This unexpected call to the front lines has changed me for the better, I believe. I have had more autonomy in patient care and have learned that I am equipped as a physician assistant to handle the demands of a nationwide pandemic.
What’s inspired you? What is a defining moment during this?
The Assess and Test, and ExpressCARE teams work as one unit to care for the community. Ultimately, I felt supported throughout this whole endeavor.
What have you learned about yourself or your team?
I’ve learned that I am equipped as a physician assistant to care for the community in ways I knew I was capable of but had not yet been given the opportunity to use. I like taking care of people, and that was amplified during these unprecedented times.
What are your rituals to keep you and your family safe?
Social distancing has been key to keeping my family and myself safe. I use personal protective equipment daily and keep up with healthy diet and exercise.
What words of advice or encouragement do you have for health care employees or the community?
We’ve gotten this far as a team, and whatever the community demand will be, we can meet and exceed it collectively.
For more stories like this one, please visit LVHN.org/COVIDSTRONG.