Through your communication preferences settings in MyLVHN, you can choose the types of communication methods you’d like us to use to reach out to you. Communication options, such as text messaging, can make your interactions with MyLVHN easier and more convenient.
Communication preferences in MyLVHN are designed to give you control over the many ways we can contact you about upcoming appointments, test results that may be available for you to review, scheduling a new appointment and more.
Review and set your communication preferences in MyLVHN
Opens in new tab Click here or follow these steps:
- Log in to your Opens in new tab MyLVHN account.
- Click on Menu.
- In the search bar, type in the word: Communication. The option for Communication Preferences will appear. Alternatively, type in Account Settings and select Communication Preferences from there.
- There are a number of sections under Details, including Appointments, Messages, Health, Billing and more. You can customize the communications method for each section, receiving texts for some, or emails for others. You can opt in for all if you like.
- To turn on any of the communications options, press the button. If the image turns dark blue, you are opted in.
- Press “Save changes” when you’re done.
Text messaging from MyLVHN
If you’d like to sign up for text messaging, you can do so through your communication preferences or one of these options:
- Option 1: From your smartphone, text the word “Start” to 78453. You will receive a welcome message confirming that you will receive text messages from Lehigh Valley Health Network (MyLVHN).
- Option 2: At your LVPG doctor’s office, ask a team member about helping you opt in to text messages. They can send a text message from MyLVHN to your smartphone welcoming you to text messages. You do not need to reply to that message.
If you have a question about your communication preferences in MyLVHN, call us at 844-4MY-LVHN or 888-402-LVHN.