Imagine a career at one of the nation's most advanced health networks.

Be part of an exceptional health care experience. Join the inspired, passionate team at Lehigh Valley Health Network, a nationally recognized, forward-thinking organization offering plenty of opportunity to do great work.

LVHN has been ranked among the "Best Hospitals" by U.S. News & World Report for 23 consecutive years. We're a Magnet(tm) Hospital, having been honored five times with the American Nurses Credentialing Center's prestigious distinction for nursing excellence and quality patient outcomes in our Lehigh Valley region. Finally, Lehigh Valley Hospital - Cedar Crest, Lehigh Valley Hospital - Muhlenberg, Lehigh Valley Hospital- Hazleton, and Lehigh Valley Hospital - Pocono each received an 'A' grade on the Hospital Safety Grade from The Leapfrog Group in 2020, the highest grade in patient safety. These recognitions highlight LVHN's commitment to teamwork, compassion, and technology with an unrelenting focus on delivering the best health care possible every day.

Whether you're considering your next career move or your first, you should consider Lehigh Valley Health Network.

Facilitates patient's post-acute appointment needs on assigned unit; communicates directly with providers about the post-acute appointment and the order needs in unit rounds; and independently schedules follow-up physician, lab, procedural, and financial business office appointments correctly linking orders to the appointment and payor mix.

Job Duties

• Compiles patient information such as diagnosis, reason for appointment, medications, and allergies prior to appointment or procedure.
• Creates memos and letters for patients as requested by physicians or other hospital care providers.
• Arranges ambulance and wheelchair transportation in conjunction with LVHN Transfer Center for patient discharges and hospital transfers.
• Provides medical information to post-acute services, providers, and payors after information obtained from patient or legal representative.
• Documents all interventions succinctly and in a timely manner in the medical record.
• Manages unit scheduling orders work queue and ensures that orders are linked to appointments or procedures for follow-up care.
• Reviews and completes Medicare Notice of Hospital Discharge with inpatient and behavioral health hospital admissions for beneficiaries in hospital.
• Schedules appointments at patient hospital bedside and confirms with patient and family all scheduled appointment dates and times.

• Bachelor’s Degree in healthcare related field.
• 2 years of experience in healthcare related field or
• Less than 1 year as a new graduate.
• Knowledge of patient appointment and procedure scheduling rules, insurance, Medicare and Medicaid, Health Insurance Portability and Accountability Act (HIPAA), and medical terminology.
• Knowledge of discharge planning regulations, patient choice, and insurance authorization as needed,
• Familiar with electronic health records and documentation.

• Bachelor’s Degree in social work.

Lift and carry 40-50 lbs. Examples: Push/pull patients on bed, stretcher (requires 29 lbs. push force), lateral transfers up to 50 lbs. of the patient's weight. Frequent to continuous standing/walking. Patient transporters can walk 8-10 miles per shift. *Patient care providers may be required to perform activities specific to their role including kneeling, bending, squatting and performing CPR.

Job Description Disclaimer: This position description provides the major duties/responsibilities, requirements and working conditions for the position. It is intended to be an accurate reflection of the current position, however management reserves the right to revise or change as necessary to meet organizational needs. Other responsibilities may be assigned when circumstances require.

Influenza vaccination and COVID-19 Vaccination is required for all colleagues unless medically contraindicated or due to a bona fide religious belief or practice. Applicants possessing a medical marijuana card will not be considered for safety sensitive positions.

Lehigh Valley Health Network is an equal opportunity employer. In accordance with, and where applicable, in addition to federal, state and local employment regulations, Lehigh Valley Health Network will provide employment opportunities to all persons without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity, disability or other such protected classes as may be defined by law. All personnel actions and programs will adhere to this policy. Personnel actions and programs include, but are not limited to recruitment, selection, hiring, transfers, promotions, terminations, compensation, benefits, educational programs and/or social activities.

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