Colleague Support and Well-Being Benefits
At Lehigh Valley Health Network (LVHN), our colleagues are our most important asset. LVHN’s health and wellness benefits recognize and support the contributions of our 23,000 health care professionals.
Comprehensive health and wellness programs
LVHN’s comprehensive health and wellness benefits support your physical, emotional, financial, social, spiritual, intellectual, environmental and occupational wellness. LVHN fosters a workplace culture that makes it easy for you to be at your best in all aspects of life because you and your family deserve benefits that make life better.
Benefits are available to all eligible colleagues. Select benefits also are available to eligible dependents on the LVHN Health Plan.
When you need help now
If you are experiencing a mental health crisis, call 911 immediately.
If you need to talk to someone now about your distress or substance use, call 988 for the National Suicide & Crisis Lifeline or text “HOME” to 741741.
LVHN colleagues: For free, confidential counseling, in person or virtual, call Preferred EAP at 610-433-8550. If you need support after hours, call 800-327-8878 and press 8 for the on-call counselor.
Contact your primary care provider to refer you to psychiatry or behavioral health services.
Additional resources
For more details, colleagues can visit the Opens in new tab Workday Help Center then click on “Compassion and Caring for Colleagues.”
LVHN Employee Health Plan
The LVHN Employee Health Plan’s machine-readable files (MRFs), required under the Transparency in Coverage Rule established by the U.S. Departments of Health and Human Services, Labor and the Treasury, may be accessed Opens in new tab here. The files include negotiated rates that exist between the health plan and in-network providers (“In-Network Rates” files) for items and services covered by the health plan as well as historical data showing payment amounts for covered items and services furnished by out-of-network providers and paid by the health plan (called the “Allowed Amounts” files). The MRFs also contain a link to the negotiated rates in place with a leased network for claims that process for that leased network’s participating providers (available from this download in the “Table of Contents Files” section).